PRIVACY POLICY

Effective date

September 1, 2024

1. INTRODUCTION

SVA Interiors ("we," "us," or "our") owns and operates www.svainteriors.ca (the "Site," "Website," or "Service"). This Privacy Policy explains how we collect, use, disclose, and protect the information collected when you use our services, either directly (in person, by phone, email, etc.) or through the Website. Additionally, it outlines your options regarding your data.

This Privacy Policy applies in conjunction with the Website's terms and conditions.

2. Consent

By utilizing SVA Interiors' services, you consent to the collection and use of your information as described in this Privacy Policy.

3. Information we collect

We collect personal information necessary to provide our virtual interior design services. This information may include:

3.1 INFORMATION COLLECTED AUTOMATICALLY

When you visit and use our Site, we may automatically collect data such as:

  • IP address
  • Location
  • Hardware and software details
  • Content viewed
  • Clicked links
  • Cookies

3.2 INFORMATION COLLECTED IN A NON-AUTOMATIC WAY

SVA Interiors may collect personal information when you:

  • Fill out website contact forms
  • Communicate directly (in person, by phone, email, etc.)
  • Attend virtual meetings

This information may include:

  • Basic personal details for identification and contact (name, phone number, email address, and mailing address)
  • Billing information
  • Biographical information relevant to the project (inspiration images, stories, and objects)
  • Personal space details necessary for virtual representations (photos, floor plans, measurements, and architectural details)

4. USE OF YOUR INFORMATION

SVA Interiors uses your information for the following purposes:

  • To communicate with you about your project, including quotes, updates, and scheduling appointments
  • To create personalized virtual design concepts based on your preferences and project requirements
  • To develop accurate virtual representations of your space
  • To process payments and manage billing
  • To improve our services and enhance your user experience
  • To compile internal statistics for service improvement

5. DATA SHARING

We prioritize the privacy of our clients. Your personal information is used exclusively to deliver our services and enhance your experience. We do not share, sell, or rent your personal information to third parties for marketing purposes.

In certain circumstances, we may share limited personal information with trusted third-party service providers who assist us in operating our business and providing services to you. These service providers are contractually obligated to protect your personal information.

We may also disclose your personal information if required by law, to protect our rights or property, or to prevent fraud or harm.

6. DATA SECURITY

SVA Interiors implements industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes data encryption, firewalls, and secure data storage practices.

However, no Internet transmission or electronic storage method is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. USE OF COOKIES

Our website employs cookies to enhance your browsing experience. Cookies are small data files that store information on your device. We utilize cookies to:

  • Optimize website performance and functionality
  • Personalize your browsing experience
  • Gather anonymous usage data for analysis
  • Enable certain website features

You have the option to disable cookies through your browser settings. However, please note that this may affect your website experience.

8. YOUR RIGHTS

You have the right to access, correct, or delete your personal information.
To exercise these rights, you can
get in touch with us directly.

9. CHILDREN'S PRIVACY

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. Upon verification of parental consent not being obtained, we will take steps to remove that information from our servers.

10. CHANGES TO THIS POLICY

SVA Interiors may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our Website.

11. COMPLIANCE WITH CANADIAN LAW

This Privacy Policy is designed to comply with the applicable laws of Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA)

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